Frequently asked questions

Do you have a physical retail store?


No, currently we only retail online. We hope to bring a list of stockists to you soon! If you would like to visit us at any of our upcoming events, please check out our schedule here. You may also schedule a private appointment by contacting us directly.




Where can I see your products in person?


Check us out at any of these upcoming events: Event Calendar Or Schedule a private appointment: contact@saarlifestyle.com




How do I return something?


Please follow the directions found here: www.saarlifestyle.com/shipping-returns




I noticed the shipping address I entered when placing my order is incorrect. What should I do?


If you have not yet received an email stating that your order has shipped, please email contact@saarlifestyle.com immediately using the Subject: "URGENT ADDRESS CHANGE" and include your order number and correct shipping address in the body of the email. If you have already received an email stating that your order has shipped please click the tracking number in the email to see what courier was used to ship the package. Then please call your local office of said courier, give them your tracking number and let them know the correct address of where you would like the package delivered.




I would like to exchange something that I ordered, how do I go about exchanging?


Because of the rate at which items sell out we do not offer online exchanges. If you need a different size or style please return the item you want to exchange and then place a new order for the item/size you would like instead. Exchanges are, however, accepted in person at any of our events within the 14 day return window or by in-person appointment - please contact us at contact@saarlifestyle.com.





FAQ

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